Delivery Policy

Our terms and conditions apply to all orders and deliveries made between Laline Georgia and customers on the laline.ge website .

1 Delivery of the order

1.1. If the buyer requests the delivery of the order through Laline Georgia services, the order will be delivered to the address specified by the user on the Laline.ge website.

1.2. The user is obliged to be able to receive calls to the phone number that he specified when using the Laline Georgia service. If the phone number specified by the buyer cannot be contacted, the delivery may be canceled by Laline Georgia and the buyer may be charged the full cost of the order.

1.3. The buyer can specify that the order be delivered as quickly as possible (standard delivery method) or pre-order and specify a specific delivery time.

1.4. The order is delivered to the territory of Georgia through or without the appropriate postal service determined by Laline Georgia.

1.5. The order fee is determined in accordance with the prices established by the relevant postal service provider.

2. Delivery time

2.1. After confirmation of the order by Laline Georgia, the order is delivered to the appropriate postal service provider for delivery to the customer within 2 working days in Tbilisi, 5 working days in the regions.

2.2. The time of delivery of the purchased products to the customer, which is communicated to the customer, is only an estimated time. There is no guarantee that an order will be delivered at the specified time. Product delivery times may be affected by factors such as traffic congestion, rush hour, other force majeure or circumstances outside of the Laline Georgia fog area.